Terms of Service

By accessing or using the website at www.onlinepaystub.com and the document generation tools it provides (the "Service"), you agree to these Terms. The Service is operated by Online Paystub ("we", "us"). If you do not agree, do not use the Service.

Plain-English summary
  • Online Paystub is a self-service tool. It is not a payroll provider, accounting firm or tax advisor.
  • Use it only to document real employment and real payments.
  • Pricing is per document. There is no subscription.
  • Every purchase has a 30-day money-back guarantee and we fix problems first.
  • You are responsible for the information you enter.

This summary is for convenience; the full Terms below govern.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements and that you are using the Service either for yourself or on behalf of an organization you are authorized to represent.

The Service is intended for users in the United States. You are responsible for compliance with any laws that apply to you where you are located.

2. What the Service Does

Online Paystub is a self-service document generation tool. You enter payroll information, our system performs calculations based on that information and generates a document you can download as a PDF, including paystubs, Form W-2 and Form 1099 documents.

Online Paystub is not a payroll provider, accounting firm, law firm or tax advisor. We do not file taxes, remit withholdings, transmit payments to workers or provide tax, legal or accounting advice. Nothing on the Service constitutes professional advice, and you should consult a qualified professional for your specific situation.

Our W-2 and 1099 documents are for your records and for recipient copies. Official IRS Copy A forms must be filed through the IRS or SSA systems.

3. Your Responsibility for the Information You Enter

You are solely responsible for the accuracy, completeness and legality of every detail you enter, including company information, worker information, wages, hours, deductions and pay dates.

Our calculations are performed using the information you provide. If that information is incomplete or incorrect, the resulting document will be incorrect. You are responsible for reviewing the preview before completing your purchase and for verifying the finished document before you use it for any purpose.

4. Acceptable Use

You agree to use the Service only for lawful purposes and only to document real employment relationships, real wages and real payments.

You may not:

  • Create any document containing false, fabricated or misleading information about an employer, worker, wages, hours or payment dates
  • Use the Service to create a document intended to deceive any person or organization, including a lender, landlord, employer, insurer, government agency or court
  • Create documents for a company, person or employment relationship that does not exist
  • Impersonate any person or organization or misrepresent your affiliation with one
  • Use the Service to commit or facilitate fraud, identity theft or any other unlawful act
  • Use the Service to create IRS Copy A forms for filing; our documents are for records and recipient copies
  • Resell, rebrand or redistribute the Service or documents generated through it as your own product
  • Copy, scrape, reverse engineer or attempt to extract the source code, tax logic or templates of the Service
  • Use automated systems to access the Service, place bulk orders or overload our infrastructure
  • Interfere with the security, integrity or availability of the Service
  • Upload any content that infringes the rights of others or that contains malicious code

Using a paystub containing false information to obtain credit, housing, employment, insurance or government benefits may constitute fraud under federal and state law and can carry civil and criminal penalties.

We may use automated and manual checks to detect misuse, including unusually high order volumes or inconsistent information. We may investigate suspected violations, refuse or cancel any order, suspend or terminate access, and where required by law, cooperate with law enforcement.

5. Accounts

You can use the Service without creating an account. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

6. Pricing and Payment

Each document is priced individually; the current price is shown before you pay. Volume pricing, where offered, is shown at checkout. Prices are shown in US dollars and are subject to change at any time, although changes never affect an order you have already completed.

Payments are processed by a third-party payment processor. We do not store your full card details. By submitting a payment, you represent that you are authorized to use the payment method you provide.

The Service is sold on a per-document basis. There is no subscription and no recurring charge.

You are responsible for any taxes that apply to your purchase where applicable.

7. Delivery

Documents are delivered digitally. Once your payment is complete, your PDF becomes available for immediate download and is also sent to the email address you provide at checkout. We do not print or mail physical documents.

It is your responsibility to download and save your document. Your download link does not expire. We still recommend that you keep a copy of your PDF.

8. Electronic Communications

By using the Service you consent to receive communications from us electronically, including order confirmations, document delivery and notices about these Terms, at the email address you provide.

9. Refunds and Cancellations

You can build, preview and edit your document for free before you pay, and you can keep editing it after you pay. We encourage you to review every detail before completing your purchase.

Every purchase is covered by our 30-day money-back guarantee. If something is wrong with a document you purchased, contact us within 30 days of purchase. We will first correct or regenerate the document at no charge. If we cannot resolve the issue, we will refund your purchase in full to your original payment method.

Refunds are not available for preferences about design or layout that were visible in the free preview, for errors in the information you entered (which we will correct for free), for documents you no longer need or that a third party declined to accept, or for orders that violate these Terms. Full details, including how to request a refund and how long refunds take, are in our Refund Policy, which forms part of these Terms.

If you believe a charge is incorrect, please contact us before initiating a chargeback with your bank so we can resolve it directly, usually within 2 business days.

Because there is no subscription, there is nothing to cancel; you are charged only when you download a document.

10. Intellectual Property

The Service, including its software, tax calculation logic, templates, design, text and graphics, is owned by Online Paystub and protected by intellectual property laws. These Terms do not transfer any ownership rights to you.

You may not copy, modify, distribute, sell, license or create derivative works from any part of the Service without our prior written permission.

You retain ownership of the information you enter. You grant us a limited license to process that information solely to provide the Service to you, as described in our Privacy Policy.

Documents you generate and pay for are yours to use for your own lawful purposes. Feedback you send us may be used without obligation to you.

11. Third-Party Services

The Service relies on third-party providers for payment processing, hosting, email delivery and analytics. Your use of the Service may be subject to those providers' terms. We are not responsible for the acts or omissions of third-party providers. The providers we use are listed in our Privacy Policy.

The Service may link to third-party websites. We do not control and are not responsible for their content or practices.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement, to the fullest extent permitted by law.

We do not warrant that the Service will be uninterrupted, error free or secure, or that calculations will be free of errors in every circumstance. We do not guarantee that any document generated through the Service will be accepted by any employer, lender, landlord, insurer, government agency or other organization.

Tax rules change frequently and vary by jurisdiction. While we update our tax data regularly, you remain responsible for verifying that your documents meet the requirements that apply to you.

13. Limitation of Liability

To the fullest extent permitted by law, Online Paystub and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, business opportunity or goodwill, arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or related to the Service will not exceed the greater of the amount you paid to us in the twelve months before the event giving rise to the claim, or 100 USD.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Online Paystub and its officers, employees and suppliers from any claims, damages, losses, liabilities and expenses, including reasonable legal fees, arising out of or related to your use of the Service, the information you enter, your violation of these Terms, or your violation of any law or the rights of any third party.

15. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we are required to do so by law. You may stop using the Service at any time.

Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification and governing law, will survive.

16. Changes to the Service and to These Terms

We may modify or discontinue any part of the Service at any time. We may also update these Terms. When we do, we will change the date at the top of this page and, where the changes are significant, provide additional notice by email or by a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules. Any dispute that is not resolved informally will be brought in the state or federal courts located in the State of California, United States, and you consent to the jurisdiction of those courts. Either party may bring an individual claim in small claims court.

Before filing a claim, you agree to contact us and give us 30 days to resolve the dispute.

18. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full effect.

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Online Paystub regarding the Service.

Our failure to enforce any provision is not a waiver of our right to do so later.

19. Contact Us

For questions about these Terms of Service, email [email protected] or visit our Contact Us page.

Online Paystub
California, USA

See also our Privacy Policy, Refund Policy and Contact Us page.